Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Trappr Labs, Inc. ("Trappr," "we," "us," or "our"), a Delaware corporation. By creating an account, accessing, or using the Trappr platform, software, APIs, or any related services (collectively, the "Service"), you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are accessing the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and all references to "you" shall refer to that entity. If you do not agree to these Terms, you must not use the Service.

2. Description of Service

Trappr provides a security monitoring platform for AI agents, automated workflows, and large language model (LLM) integrations. The Service includes, without limitation:

• Workflow tamper detection and baseline fingerprinting
• Canary token embedding and trigger monitoring
• Data loss prevention (DLP) masking for LLM requests
• AI gateway routing, logging, and cost tracking
• Real-time incident alerts via Slack, email, and webhooks
• Agent registration, scoped API key management, and execution tracking

3. Platform Provided "As-Is" — No Security Guarantee

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TRAPPR EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Any warranty that the Service will detect all security threats, incidents, tampered workflows, prompt injections, data exfiltration attempts, unauthorized agent modifications, or malicious behavior
• Any warranty of fitness for a particular purpose, including fitness for regulated industries or compliance-sensitive environments
• Any warranty that the Service will be uninterrupted, error-free, or free of vulnerabilities
• Any warranty of merchantability
• Any warranty that alerts, detections, or notifications will be timely, accurate, or complete

You acknowledge and agree that no security monitoring system can guarantee detection of all threats. Threat actors, novel attack vectors, and platform-specific behaviors may evade detection. Trappr makes no representation that the Service will identify, prevent, contain, or remediate any specific class of security incident.

You remain solely responsible for the security architecture, access controls, and operational security of your AI agents, workflows, LLM integrations, and underlying infrastructure.

4. Limitation of Liability

• Loss of data, profits, revenue, or business
• Business interruption or downtime
• Loss of goodwill or reputation
• Costs of substitute services
• Any security breach, data leak, unauthorized access, or hack that occurs to your systems, AI agents, or data — even if such systems were being monitored by Trappr at the time of the incident
• Any harm arising from a missed detection, false negative, delayed alert, or failure of the Service to identify a threat
• Any harm arising from AI agent behavior, including rogue agent actions, prompt injection, or unintended outputs
• Any third-party claims arising from your use of AI agents or the Service

THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF TRAPPR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

4.1 Liability Cap

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, TRAPPR'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO TRAPPR IN THE THREE (3) CALENDAR MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM FIRST AROSE, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

4.2 Essential Basis

The parties acknowledge that the limitations of liability in this Section 4 are an essential element of the basis of the bargain between Trappr and you, and that Trappr would not have entered into these Terms without such limitations.

5. User Responsibilities and Agent Behavior

You are solely responsible for:

• All AI agents, workflows, and automated processes you connect to or monitor through Trappr
• The behavior, outputs, and actions of all AI agents operating under your account, whether or not those agents are actively monitored by Trappr
• Ensuring your use of the Service complies with all applicable laws, regulations, and third-party terms of service
• Maintaining the confidentiality of your account credentials, API keys, and access tokens
• Any harm caused to third parties by your AI agents, including but not limited to data breaches, unauthorized actions, or erroneous outputs
• Promptly responding to and investigating incidents flagged by the Service

Trappr's monitoring does not relieve you of any obligation to maintain independent security controls, backup systems, incident response procedures, or regulatory compliance.

6. No Compliance Guarantee

Trappr does not represent, warrant, or guarantee that the Service satisfies the requirements of any specific legal, regulatory, or industry framework, including but not limited to:

• HIPAA (Health Insurance Portability and Accountability Act)
• SOC 2 Type I or Type II
• GDPR (General Data Protection Regulation)
• PCI DSS (Payment Card Industry Data Security Standard)
• ISO 27001 or any other information security standard
• Any sector-specific financial, healthcare, government, or export control regulation

Compliance representations, if any, shall only be valid when explicitly set forth in a separately executed Enterprise Agreement or addendum signed by an authorized officer of Trappr Labs, Inc.

7. Indemnification

You agree to defend, indemnify, and hold harmless Trappr Labs, Inc. and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or inability to use the Service
• Your violation of these Terms
• The behavior, outputs, or actions of any AI agent you deploy or operate, whether or not monitored by Trappr
• Your violation of any third-party rights, including intellectual property rights or privacy rights
• Any claim by a third party arising from data processed by your AI agents or transmitted through the Service
• Your violation of any applicable law or regulation

8. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to circumvent, disable, or interfere with any security feature of the Service
• Use the Service to monitor third-party systems or data without authorization
• Resell, sublicense, or otherwise commercialize the Service without Trappr's prior written consent
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Introduce malware, viruses, or malicious code through the Service
• Engage in any activity that places an unreasonable load on Trappr's infrastructure

Trappr reserves the right to suspend or terminate your access to the Service immediately, without notice or refund, if Trappr reasonably determines that you have violated these Terms or engaged in abusive, fraudulent, or harmful activity.

9. Intellectual Property

The Service, including all software, algorithms, user interfaces, documentation, trademarks, and content, is owned by Trappr Labs, Inc. and protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service. You retain ownership of your own data submitted to the Service.

You grant Trappr a limited, non-exclusive, royalty-free license to use, process, store, and transmit your data solely to provide and improve the Service, in accordance with our Privacy Policy.

10. Third-Party Services

The Service may integrate with or rely upon third-party platforms, APIs, and services (e.g., Slack, email providers, LLM APIs, workflow automation platforms). Trappr is not responsible for the availability, security, or behavior of any third-party service. Your use of third-party services is governed by their respective terms and privacy policies.

11. Modifications to the Service and Terms

Trappr reserves the right to modify, suspend, or discontinue the Service or any part thereof at any time, with or without notice. Trappr also reserves the right to update these Terms at any time. Continued use of the Service following notice of any changes constitutes your acceptance of the updated Terms. Material changes will be communicated via email or a notice on the Service dashboard.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in such courts.

12.1 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND TRAPPR EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. YOU MAY ONLY BRING CLAIMS AGAINST TRAPPR IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12.2 Waiver of Jury Trial

EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN CONNECTION WITH ANY LEGAL ACTION OR PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.

13. Disclaimer Regarding Security Incidents

14. Termination

Either party may terminate these Terms at any time. Trappr may terminate or suspend your access immediately, without prior notice or liability, if you breach any provision of these Terms. Upon termination, your right to use the Service ceases immediately. Sections 3, 4, 5, 7, 12, 13, and 15 shall survive any termination of these Terms.

15. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy and any executed Enterprise Agreement, constitute the entire agreement between you and Trappr regarding the Service and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.

No Waiver. Failure by Trappr to enforce any provision of these Terms shall not be construed as a waiver of any right to enforce it.

Assignment. You may not assign these Terms without Trappr's prior written consent. Trappr may assign these Terms in connection with a merger, acquisition, or sale of substantially all its assets.

Contact. Questions regarding these Terms should be directed to hello@trappr.io.